Career

Job Responsibilities:

• Responsible for liasioning with the client/assignee for the Immigration process as per authorized serviced.
• Maintaining of up to date information for all Immigration services
• Responsible for consular filing & collating of document checklist. Knowledge of US consular process is preferred but not mandatory.· Briefing the applicants on the Consular processes.
• Checking the complete documentation of all types of visa applications
• Managing the Document Legalization: Notary, Attestation and Apostilles
• Coordination with Clients, Consulates/ Embassies, Visa Facilitation Services and High commission
• Maintaining and managing matrix and reports relating to assignment tracking regarding immigration
• Preparation of periodic reports on immigration numbers
• Maintaining the knowledge base of documents on travel processes and requirements for each country/region
• Keep track of the client’s visa validity and inform and update client/ assignee in time for their upcoming extensions
• Ensure that all cases are logged into Formula technology

Skills:

• Attention to detail
• Ability to speak quality English and communicate with foreigners.
• Appreciate the criticality of the function.
• Be service conscious and extremely responsive and responsible.
• Good interpersonal skills and time management.
• May have worked with a law firm/ relocation business/ travel agency.
• Must have experience 0-5 Years.

Job Responsibilities:

Relocation Services

• Create plans for delivering service to new and existing assignees on specific accounts designated.
• Develop and facilitate a basic training program for all new relocation services staff, updating training modules regularly to include information on all new accounts/partners and any significant industry trends or changes
• Develop and maintain strong working relationships with internal and external clients
• Ensure awareness of initiations regarding new assignments
• Ensure efficiency, performance, quality and timeliness of delivery of services by the Relocation team
• Allocate and manage the responsibilities of the members of the Relocation team
• Ensure Process Diligence in each case including mapping through technology.
• Ensure internal reports like Account Manager reports and status of assignments are prepared on time
• Ensure that the team completes work/issues on a timely manner with appropriate identification and rectification of issues
• Ensure timeliness, and accurate resolution of the job as per scope of assignment
• Work with all employees to optimize the operations
• From time to time the Account Manager would be required to back up or deliver on the ground destination services along with the consultant/ Senior consultant or on his / her own.
• Submit reports to Seniors as prescribed
• Ensure Billing on time and payments received thereon.

Real Estate Services

• Ensure that the resource directory is updated regularly by keeping track of existing properties that are already listed by the realtors and also looking for potential properties
• Keep abreast of market trends by telephone and e-mail with realtors and also with builders to obtain the going rate in the market

HR

• Providing appropriate support and orientation to new hires
• Explain the entire steps of the process to a new hire and take them on visits with clients as part of their orientation and training
• Ensure employees are provided with coaching when required
• Manage people and help resolve conflicts through counseling

Administration

• Identify training areas of the team and ensure to conduct such trainings from time to time
• Keep track of all ongoing assignments and the consultants who are responsible for each assignment
• Ensure accuracy of detail and data integrity

Client Management

• Develop and manage relationships with new and existing clients and specific HR
• Maximize revenues from the existing customer base and developing ongoing account plans
• Be the key/ main point of contact for top accounts
• Maintain ongoing consultation with client IAM/local HR about potential assignments and timeframes to ensure timely services
• Ensure prompt and appropriate resolution of any issues and/or problems initiated by clients and/or assignee’s, and keep supervisor aware of issue and status
• Escalate client and/or assignee issues internally to senior management and externally to appropriate client contact
• Identify potential escalations and ensure resolution of issues by interacting with the HR or the International Assignment Manager (IAM) contact at the client company
• Maintain contact with the assignee during the issue resolution stage and provide updates as needed
• Measure and maintain client satisfaction on a continual basis, and providing appropriate feedback internally to specific relocation team member
• Ensure tangible cost saving information is collected and presented to clients for review
• Ensure all reports are prepared correctly and on time and sent by the Account Manager to the HR contact or to the IAM, on an ongoing basis to provide status throughout and at the end of the assignment

Vendor Management

• Conduct new and existing vendor assessment, rate service levels and ensure adherence to contract terms

Skills:

Summary Description

This position is responsible for the complete operations of the accounts and functions that the Account Manager is responsible for and report to the Relocation Manager/ General Manager of the location.

Education Requirements
Bachelor’s degree required

Experience Requirements

• Experience in a leadership position
• Must have managed people for at least 4 to 5 years
• Good verbal and written communication skills
• Good interpersonal skills in order to interact and manage people
• Good analytical skills

Job Responsibilities:

Summary Description
The Service coordinator will provide specialized services to Tenancy Management(House Maintenance) department including’ review and approval of work request; prepare estimates of time and material required to accomplish the job; determination and assignment of proper work, operate and manage a computerized database of all calls and work schedule keep with client inform the work plans and status of ongoing work & Ensuring timely/best solutions to client issues and co-ordinates with client and workers.

• Receive inbound calls from customers
• Answer client’s questions, as well as question participants to obtain full understanding of what information/work is being requested.
• Document all calls with regards to participant
• Follow-up with clients and Workers
• Provide quality customer service on every call.
• Communicate clearly and effectively with Clients
• Promote teamwork and helpline number
• Inspects work performed by departmental staff or by contractors to ensure compliance with job specifications and as per the standards.
• Regular interactions with key clients to know the feedback
• Manage relationships with existing clients.
• Ensure all internal reports queries and solutions prepared and submitted on time.
• Respond to and follow up enquiries/issue using appropriate methods.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of AMC & maintenance and sustainable relationships

Skills:

• Candidates should be from preferably from Facilities, Services Industry and call centres with at least 3 years’ experiences
• Ability take ownership for their needs
• Ability to meet the expectations of the customers
• Good interpersonal skills to form effective working relationships with people at all levels.
• Candidate should have pleasing personality with good communication skills (Verbal & Written).
• Well Versed with Specially in MS-Office

Job Responsibilities:

• Maintain day-to-day accounting records and documentation.
• Passing entry, issuing cash & closing invoices daily basis.
• Prepare basic MIS, expense reports, and accounting statements.
• Manage day-to-day office administrative activities.
• Handle office supplies, stationery, and inventory.
• Payment collection from the client as required.
• Handle local vendor accounts.
• Coordinate with the client for the payment follow-up mail, call and sort out any queries on a daily basis.
• Prepare outstanding statements.
• Handling all kinds of admin / IT works and maintaining with proper updates and backup.
• Handle joining formalities, bank account opening process, general verification, & exit formalities as required.
• Visit to service apartments for housekeeping inspection, Coordination for fixing any maintenance issue, as an when required.
• Any miscellaneous administrative work.

Skills:

• Attention to detail, empathy and inclusive approach
• Excellent professional knowledge
• Excellent written and verbal communication skills
• Good interpersonal skills
• Good computer skills
  

Job Responsibilities:

• Management of Fleet and Drivers
• Supervision of the staff
• Maintenance of documents and records
• Communication with clients over the phone & E‐mail
• Regular meetings with key clients to know the feedback
• Keeping track of vehicular movements and Inspections of the cars
• Interview, training and educating to the drivers
• Checking of the Logbooks/OT sheets and meeting with the drivers on spot
• Monitoring the car movement through GPS tracking
• Preparing the report in Excel and presentation in Ms. Powerpoint
• Monitoring the refueling of cars
• Respond to and follow up enquiries using appropriate methods
• Communicate, liaise, and negotiate internally and externally using appropriate methods to meet the client satisfaction
• Management of Imprest/Funds
• Escalation Management

Skills:

• Candidate should be preferably from car rental industry with at least 5 years of experience
• Ability to take quick and well thought out decisions
• Ability take ownership for Customer needs
• Good interpersonal skills in order to interact and manage people
• Good communication, Analytical and Management skills

Candidates should open to work in rotational shift & for Field work and have his own conveyance

Job Responsibilities:

• Management of Fleet and Drivers
• Supervision of the staff
• Maintenance of documents and records
• Communication with clients over the phone & E‐mail
• Regular meetings with key clients to know the feedback
• Keeping track of vehicular movements and Inspections of the cars
• Interview, training and educating to the drivers
• Checking of the Logbooks/OT sheets and meeting with the drivers on spot
• Monitoring the car movement through GPS tracking
• Preparing the report in Excel and presentation in Ms. Powerpoint
• Monitoring the refueling of cars
• Respond to and follow up enquiries using appropriate methods
• Communicate, liaise, and negotiate internally and externally using appropriate methods to meet the client satisfaction
• Management of Imprest/Funds
• Escalation Management

Skills:

• Candidate should be preferably from car rental industry with at least 2 years of experience
• Ability to take quick and well thought out decisions
• Ability take ownership for Customer needs
• Good interpersonal skills in order to interact and manage people
• Good communication, Analytical and Management skills

Candidates should open to work in rotational shift & for Field work and have his own conveyanc

Job Responsibilities:

About the Role:  We are looking for a skilled QA Automation Engineer with 2 to 4 years of experience who possesses strong manual testing foundations alongside hands-on expertise in Playwright. In this role, you will execute end-to-end testing, write clean Playwright automation scripts, and work closely with our engineering and product teams to ensure software quality. If you have a solid background in manual test execution, API testing, and writing test scripts using Playwright, we’d love to speak with you.

Automation Testing: Write, execute, and maintain automated test scripts using Playwright.
Manual Testing: Plan and execute functional, regression, integration, and smoke test suites across web applications.
API Testing: Validate REST API endpoints, response payloads, status codes, and backend data.
Defect Management: Log, track, and verify software bugs through their lifecycle using issue tracking tools (e.g., Jira).
Test Documentation: Create detailed test cases, test scenarios, execution reports, and maintain test documentation.
Collaboration: Partner with developers, product owners, and business analysts in an Agile environment to clarify requirements and acceptance criteria.

Skills:

Experience: 2–4 years of hands-on experience in Software Quality Assurance.
Manual Testing: Strong proficiency in manual testing concepts, test case design, execution, and exploratory testing.
Playwright Automation: Practical, hands-on experience scripting and executing web automation tests using Playwright.
Programming: Working knowledge of JavaScript or TypeScript for automation script development.
API Testing: Hands-on experience testing REST APIs using tools like Postman or Playwright API testing capabilities.
Web Fundamentals: Good understanding of web browser mechanics, locators, assertions, and handling asynchronous elements.
Version Control: Basic familiarity with Git (clone, pull, push, branch management).
Problem Solving: Strong analytical skills with the ability to debug test failures and log clear bug reports.

Preferred Skills
Exposure to database testing and writing basic SQL queries.
Experience working in an Agile/Scrum development setup.
Understanding of test execution reporting and managing test scripts.