VOICE OF CUSTOMER

Which service did you use?

Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant
Communication skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Explanation of Process
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Behaviour
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any Additional Comments
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May we have your approval to share your feedback as a reference?
Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant(within timelines)
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Were we able to provide you with suitable candidate?
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any Additional Comments
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May we have your approval to share your feedback as a reference?

Which service did you use?

Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant
Communication skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Behaviour
Formula Excellent
Formula Good
Formula Average
Formula Poor
What single factor most influenced you to use Formula Group services?
Will you be moving again within 3 years?
Any Additional Comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?

Which service did you use?

Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Your experience on booking?
Was your car on time?
Car
Cleanliness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Interior
Formula Excellent
Formula Good
Formula Average
Formula Poor
Exterior
Formula Excellent
Formula Good
Formula Average
Formula Poor
DRIVER
Uniform
Formula Excellent
Formula Good
Formula Average
Formula Poor
Behaviour
Formula Excellent
Formula Good
Formula Average
Formula Poor
Punctuality
Formula Excellent
Formula Good
Formula Average
Formula Poor
Driving Skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Hygiene
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any Additional Comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?

Which service did you use?

Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant
Explanation on Travel itinerary
Formula Excellent
Formula Good
Formula Average
Formula Poor
Communication Skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Services
Flight option suggested
Formula Excellent
Formula Good
Formula Average
Formula Poor
Hotel Accommodation
Formula Excellent
Formula Good
Formula Average
Formula Poor
Tour guide assistance
Formula Excellent
Formula Good
Formula Average
Formula Poor
Car Rental
Formula Excellent
Formula Good
Formula Average
Formula Poor
Airport Transfers
Formula Excellent
Formula Good
Formula Average
Formula Poor
Value for Money
Formula Excellent
Formula Good
Formula Average
Formula Poor
Visa support
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any Additional Comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?

Which service did you use?

Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Value for money
Any additional comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?
Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Experience on booking
Formula Excellent
Formula Good
Formula Average
Formula Poor
Value on Money
Formula Excellent
Formula Good
Formula Average
Formula Poor
Secretarial support
Formula Excellent
Formula Good
Formula Average
Formula Poor
Communication Skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Behaviour
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any additional comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?
Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant
Communication skills
Formula Excellent
Formula Good
Formula Average
Formula Poor
Knowledge and expertise
Formula Excellent
Formula Good
Formula Average
Formula Poor
Responsiveness
Formula Excellent
Formula Good
Formula Average
Formula Poor
Behaviour
Formula Excellent
Formula Good
Formula Average
Formula Poor
Will you be moving again within 3 years?
Any additional comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?
Rate your overall experience.
Formula Excellent
Formula Good
Formula Average
Formula Poor
Rate our Consultant
Your experience on booking
Formula Excellent
Formula Good
Formula Average
Formula Poor
House keeping
Formula Excellent
Formula Good
Formula Average
Formula Poor
Value for money
Formula Excellent
Formula Good
Formula Average
Formula Poor
Helpline Support
Formula Excellent
Formula Good
Formula Average
Formula Poor
Response time
Formula Excellent
Formula Good
Formula Average
Formula Poor
Any additional comments
May we contact you for clarification on any of your above responses?
May we have your approval to share your feedback as a reference?