The work will cover areas such as handling the Corporates customers, Understanding their needs, providing solutions accordingly which includes but not limited to Air Ticketing/reservation etc.
• Handling the Corporates customers
• Responsible for Domestic/ International flight Ticketing and Reservation
• Responsible for ticketing/travel/visa arrangements for the client
• Responsible for complete travel operations & to handle the ticketing, preparing itinerary, customer queries.
• Should ensure smooth and quick response to customer’ s request
• Further develop multi-tier relationships to organically grow the clients’ accounts.
• Build referral and lead generation network
• Regular interactions with key clients
• Will develop and maintain effective prospective client and existing client relationships
• Maximize revenues from the existing customer base and developing ongoing account plans
• Respond to and follow up enquiries using appropriate methods.
• Must be a operational proficient with 2-7 yrs of Experience in International or Domestic Ticketing
• Good level of computer literacy__ including proficiency in MS Office applications and E-mail drafting
• CSR Amadeus
• Exceptional interpersonal skills and ability to develop strong working relationships corporate customers.
• Experience in AIR Fare Loading or in any other travel process will be preferred.
• Preferably worked on Airfares. Accuracy and attention to detail are paramount.
• Sound knowledge of international /Domestic Ticketing and fare calculation.
• Good observation and analyzing skills.
• Ability take ownership for Customer needs
• Ability to meet the expectations of the customers
• Ability to achieve the sales target within the given timelines.
• Ability to work under pressure.
• Good Presentation skills.
• Candidate should have pleasing personality with excellent communication skills (Verbal & Written).