Career

Job Responsibilities:

• Connect with assignee
• Orientation Tour
• Home Finding
• School Search
• Settling in Support
• Interact with realtors to fix an appointment
• Lease Negotiation, Documentation, Lease Signing.
• Interaction via email, Phone with all stakeholders.
• Usage of Technology platform for entire service delivery.

Skills:

• Empathy towards Assignee
• Solution based approach
• Ability to take on responsibility and deliver
• Ability to take quick and well thought out decisions
• Ability to work in teams
• Good interpersonal skills in order to interact and manage people
• Strong communication, both oral and written, skills
• Strong customer focus

Job Responsibilities:

• Research, design and develop applications and supports for new web based offerings using Single Page Application (SPA) and the Responsive design patterns.
• Code, modify and debug web based applications with C#/ASP.NET MVC using additional technologies Angular 5, TypeScript/JavaScript and Bootstrap styling.
• Build and manage Application Life cycle Management elements including build/release pipeline, CI/CD, test automation, etc.
• Work with Quality Analysts to ensure changes are thoroughly tested before release.
• Write unit and integration tests for new code.
• Assist with the diagnosis of problematic applications and system testing.
• Perform code review of team members and release management using GitHub and Visual Studio Online.
• Provide guidance and cultivate internal IP on application architecture design for security, performance, and cloud deployment.
• Communicating project status and timelines to business stakeholders and IT management.
• Provide presales technical support and product demos/deep dives for customers
• Provide mentor-ship and internal support to a peer group of consultants and software developers
• Engage the enthusiast community by participating in technical events and blogging.

Skills:

• Must have 5+ years of hands-on experience on .NET Frameworks.
• C# / ASP.NET Core design patterns and core principles
• Web UI Development (JavaScript / Typescript / HTML5 / CSS / Bootstrap)
• Web component framework experience with Angular or AngularJS
• Web Service / API application integration experience (REST APIs)
• Experience with MS SQL Server / MySQL
• Experience with cloud services like Amazon AWS
• Experience with modern source code control system such as GitHub or VSTS
• Proven ability to work in a structured, quality environment with a heavy emphasis on proper change management
• Strong team player; able to work independently and well with others

Job Responsibilities:

Relocation Services

• Create plans for delivering service to new and existing assignees on specific accounts designated.
• Develop and facilitate a basic training program for all new relocation services staff, updating training modules regularly to include information on all new accounts/partners and any significant industry trends or changes
• Develop and maintain strong working relationships with internal and external clients
• Ensure awareness of initiations regarding new assignments
• Ensure efficiency, performance, quality and timeliness of delivery of services by the Relocation team
• Allocate and manage the responsibilities of the members of the Relocation team
• Ensure Process Diligence in each case including mapping through technology.
• Ensure internal reports like Account Manager reports and status of assignments are prepared on time
• Ensure that the team completes work/issues on a timely manner with appropriate identification and rectification of issues
• Ensure timeliness, and accurate resolution of the job as per scope of assignment
• Work with all employees to optimize the operations
• From time to time the Account Manager would be required to back up or deliver on the ground destination services along with the consultant/ Senior consultant or on his / her own.
• Submit reports to Seniors as prescribed
• Ensure Billing on time and payments received thereon.

Real Estate Services

• Ensure that the resource directory is updated regularly by keeping track of existing properties that are already listed by the realtors and also looking for potential properties
• Keep abreast of market trends by telephone and e-mail with realtors and also with builders to obtain the going rate in the market

HR

• Providing appropriate support and orientation to new hires
• Explain the entire steps of the process to a new hire and take them on visits with clients as part of their orientation and training
• Ensure employees are provided with coaching when required
• Manage people and help resolve conflicts through counseling

Administration

• Identify training areas of the team and ensure to conduct such trainings from time to time
• Keep track of all ongoing assignments and the consultants who are responsible for each assignment
• Ensure accuracy of detail and data integrity

Client Management

• Develop and manage relationships with new and existing clients and specific HR
• Maximize revenues from the existing customer base and developing ongoing account plans
• Be the key/ main point of contact for top accounts
• Maintain ongoing consultation with client IAM/local HR about potential assignments and timeframes to ensure timely services
• Ensure prompt and appropriate resolution of any issues and/or problems initiated by clients and/or assignee’s, and keep supervisor aware of issue and status
• Escalate client and/or assignee issues internally to senior management and externally to appropriate client contact
• Identify potential escalations and ensure resolution of issues by interacting with the HR or the International Assignment Manager (IAM) contact at the client company
• Maintain contact with the assignee during the issue resolution stage and provide updates as needed
• Measure and maintain client satisfaction on a continual basis, and providing appropriate feedback internally to specific relocation team member
• Ensure tangible cost saving information is collected and presented to clients for review
• Ensure all reports are prepared correctly and on time and sent by the Account Manager to the HR contact or to the IAM, on an ongoing basis to provide status throughout and at the end of the assignment

Vendor Management

• Conduct new and existing vendor assessment, rate service levels and ensure adherence to contract terms

Skills:

Summary Description

This position is responsible for the complete operations of the accounts and functions that the Account Manager is responsible for and report to the Relocation Manager/ General Manager of the location.

Education Requirements
Bachelor’s degree required

Experience Requirements

• Experience in a leadership position
• Must have managed people for at least 4 to 5 years
• Good verbal and written communication skills
• Good interpersonal skills in order to interact and manage people
• Good analytical skills

Job Responsibilities:

Summary Description
The Service coordinator will provide specialized services to Tenancy Management(House Maintenance) department including’ review and approval of work request; prepare estimates of time and material required to accomplish the job; determination and assignment of proper work, operate and manage a computerized database of all calls and work schedule keep with client inform the work plans and status of ongoing work & Ensuring timely/best solutions to client issues and co-ordinates with client and workers.

• Receive inbound calls from customers
• Answer client’s questions, as well as question participants to obtain full understanding of what information/work is being requested.
• Document all calls with regards to participant
• Follow-up with clients and Workers
• Provide quality customer service on every call.
• Communicate clearly and effectively with Clients
• Promote teamwork and helpline number
• Inspects work performed by departmental staff or by contractors to ensure compliance with job specifications and as per the standards.
• Regular interactions with key clients to know the feedback
• Manage relationships with existing clients.
• Ensure all internal reports queries and solutions prepared and submitted on time.
• Respond to and follow up enquiries/issue using appropriate methods.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of AMC & maintenance and sustainable relationships

Skills:

• Candidates should be from preferably from Facilities, Services Industry and call centres with at least 3 years’ experiences
• Ability take ownership for their needs
• Ability to meet the expectations of the customers
• Good interpersonal skills to form effective working relationships with people at all levels.
• Candidate should have pleasing personality with good communication skills (Verbal & Written).
• Well Versed with Specially in MS-Office

Job Responsibilities:

The work will cover areas such as selling ideas, services. Maintaining relationship with clients and providing business leads, client interaction, team building, follow up with clients.
This position is responsible for acquiring and developing new business & also maintaining business & relationship of the existing business (Relocation, Immigration, Fleet, Real Estate & Moving).

• Business Development
• Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from our Company’s services
• Further develop multi-tier relationships to organically grow the clients’ accounts. Build referral and lead generation network
• Develop and manage marketing tools and collateral for existing and new clients
• Adopt hands-on approach in monitoring the implementation and execution of marketing programmes
• Regular meeting with key clients
• Develop and manage relationships with new and existing clients. – CRM
• Maximize revenues from the existing customer base and developing ongoing account plans
• Ensure all internal reports of sales Vs Targets prepared and submitted on time Respond to and follow up sales enquiries using appropriate methods.
• Monitor and report on market and competitor activities and provide relevant reports and information.

Skills:

• Candidates should be from Services Industry/Marketing/Sales background/BD at least for Two year.
• Pleasing personality with Good Communication and Negotiation Skills Ability to work under pressure.
• Ability to handle corporate presentations, documents, proposals, and managing the expectations of the customers
• Creative, resourceful, detail-oriented, highly organized.

Job Responsibilities:

• Assist in managing lease agreements, including renewals, terminations, and negotiation of terms with property owners
• Review and interpret lease agreements to ensure compliance with lease terms.
• Track critical lease dates, including renewals, expirations, and rental escalations.
• Prepare and reconcile Common Area Maintenance (CAM) charges, real estate taxes, and other expense recoveries for subtenants.
• Maintain lease data in a erp software or tracking spreadsheet.
• Assist with lease-related inquiries from internal teams and subtenants.
• Coordinate with accounting and finance teams to ensure proper lease expense allocations.
• Support the preparation of lease abstracts and financial reporting related to leases.
• Communicate with landlords, tenants, and internal stakeholders regarding lease obligations.
• Assist with ad hoc lease administration projects and reporting needs.

Skills:

• Bachelor’s degree required
• Proven experience in lease administration and real estate lease management.
• Strong understanding of lease terms, financial reconciliations, and compliance tracking.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Proficiency in erp software and Google docs and sheets.
• Ability to manage multiple leases simultaneously and prioritize effectively.

Job Responsibilities:

The Tenancy Management will provide specialized services to Corporate housing on all below-mentioned key points. Ensuring timely/best solutions to client issues and coordinating with client, handling- Technician & Housekeeping staff.

Skills:

• House-keeping quality audit of the Service Apartments
• Repair & Maintenance of the Service Apartments
• Inventory management of New Serviced Apartment
• Demand/Issue of Cleaning materials
• Admin matters of housekeeping staff
• Monthly performance report of HK Staff
• SA Furnishing of the apartment
• Procurement & Vendor management
  

Job Responsibilities:

• This role would suit somebody currently in a reservations-centric role and who is seeking a new and exciting challenge.
• Experience of generating sales and bookings
• You will have a high degree of self-motivation & ability to work unsupervised, prioritising tasks with the ability to work under pressure and to tight deadlines.
• You may already be working in hotels, travel or serviced apartments and this would be advantageous.
• What is essential is your personal passion for guest satisfaction & excellent service delivery including telephone manner; experience of CRM systems, good command of English and a flexible approach to your work.
  

Skills:

• Fluent in English speaking and writing
• Should know the Indian cities- location-wise(PAN INDIA)
• Knowledge of doing corporate hotel bookings/Service apartment bookings offline & online both
• Candidate should know about the processing of hotel/service apartment booking/amendment/reconfirmation
• Need a candidate to work in flexible working hours
• Need someone who can work/reply to the query on time as per the timeline received from the client side
• Hotel/service apartment contracting/good connection with Domestic hotel/service apartments
• Ability to get the best negotiated tariff from the hotel/service apartments
• A person flexible to do site visit/hotel/service apartment inspection

Note: Candidate should have prior experience in doing corporate hotel booking/service apartment booking, able to handle the high profile VVIP movement and can inspect the apartment with a checklist